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We like to give each of our brides our undivided attention, which means appointments are always preferred.  If you’re more of a spontaneous kind of bride and come in without an appointment, we will do our best to find an available time for you that day, or make an appointment for you to come back at another date.  When booking ahead for appointments on Thursday evenings and Saturdays as these days can book out well in advance.. To make a booking you can call us on 07 3831 2257. Alternatively you can simply schedule a time via online booking tool.

All first bridal appointments incur a $40 fee, which is required at the time of booking. If you select a Luxe Lounge appointment these incur a $399 fee and the ultimate, The Luxe Nights experience for you and 15 guests is priced at $999.

Our entire collection is available to browse on our website and we encourage all brides to peruse the site and arrive at their appointment with a shortlist of favourites as a starting point for their search.

Standard appointments are between 60 minutes and 1.5 hours, Luxe Lounge appointments are booked for up to 2 hours and The Luxe Nights allow up to 3 hours.

We encourage you to wear the underwear you are planning to wear on your wedding day. Whether that is a strapless bra, seamless underwear or shape-wear, it can be more encouraging to see the closest picture to what you will look like on the big day! We do recommend wearing nude for the best result.

It’s so important to have the nearest and dearest close by at this special time. A maximum of four guests + the bride are permitted into the fitting room, this is for your comfort as well as those around you.

Most definitely! You are also welcome to Skype or Facetime loved ones that weren’t able to make your appointment. Just ask your Style Consultant to set up an iPad for you.

If you cancel your appointment within 24 hours of the scheduled time, your $40 appointment deposit will be forfeited. However, if you cancel outside of this 24-hour window, you will receive a full refund.

While we cannot assure you an immediate appointment, you can email hello@whitelilycouture.com to join the waitlist.

We kindly ask for understanding that we limit the number of guests to ensure everyone's comfort during your appointment. If you're considering inviting a larger group, we recommend exploring our Luxe Nights option, where you can host up to 15 guests comfortably.

Dresses & Designs

If you are looking for a particular dress from one of our designers feel free to use the search tool at the top of our website. Our complete collection is kept up to date online at all times. If you can’t find the dress you are looking for, we may not stock it in store. If the gown is by one of our designers, we can order it for you, however, we are unable to acquire a sample for you to try prior to purchasing.

The majority of our collection falls between $3000 and $4000 however we have styles priced up to $11,000. If you have a particular budget in mind while browsing our website, you can also filter the results by price using the ‘Find my dress’ button under “Collections”. Please note that alterations are additional to the gown price.

Our sample gowns range from a size 8-30, however, we can order our gowns from a size 0-36. We have a number of tricks up our sleeve to show you how the gown might look in your size, should the sample not fit perfectly.

We order from collections all over the world so we do not offer a made to measure service. When you fall in love with your dream gown, we take your measurements and place them on a size chart and order to your closest size. You will then need to take your gown to your preferred seamstress for alterations that are required.

We don’t offer alterations as part of our service, however, we can suggest a seamstress for you.

Our brides recommend both Skilled Stitches & EM Alterations for alterations.

We have a range of accessories in order to create your dream look including veils, sleeves, gloves, belts and more. Please keep in mind that some of these items will need to be ordered and can take from 1-5 months to arrive in store.

Firstly, this is so exciting! Finding your dream gown is the most amazing feeling. Secondly, Once you've said YES, we will take your measurements, and run you through the ordering process. Please note: we only take measurements of our brides on the day they purchase their gown. This is to ensure the measurements are the most up to date when we order your gown.

General Questions

We sure do! We have multiple parking bays located at the front of our Musgrave Road boutique and additional parking available on Lower Clifton Terrace which runs alongside the building.

Whenever possible, we suggest ordering your wedding gown 8 to 12 months before your wedding date.  Don’t worry if your wedding date is sooner than this, because we have you covered! Most designers offer a Rush Service and we also have a selection of sample gowns that can be purchased off the rack.

We require a 60% deposit to order your gown, you also have the option to pay the amount in full so you can tick it off your wedding to-do list sooner.

We completely understand that in the process of planning your wedding, things are going to happen that are totally out of your control. Unfortunately, however, once we place your gown order with the designer, we are not able to cancel the order as production has begun. We are unable to delay an order with our designers. Once your gown arrives with us here, we will give you a call to discuss the next steps.

We do offer payment plans and can discuss one to suit you at your appointment. A deposit is required to order your gown and the remaining can be split into three monthly payments conveniently direct-debited from your bank account.

Absolutely! We understand including your children, or children close to you is an incredibly important aspect of your wedding journey. We do request your children be held or in a pram/carrier for the appointment. This is to ensure their safety. Additionally, we do recommend bringing a support person with you to assist you to look after your children as you will be in and out of dresses and unable to do so throughout the appointment. Please be aware that children over the age of 2 will be included in your guest numbers.

Luxe Lounge appointments incur a $399 booking fee and are only available at selected times. The Luxe Nights incur a $999 booking fee which is available by request.

Bookings are required no less than five days in advance. Due to the specialist nature of the appointments cancellations cannot be permitted less than 72 hours before the booking. The full fee will be forfeited if the appointment is cancelled within this period.

These experiences include bubbles for the bride and her guests (aged 18+). 

The food selection provided may vary from those pictured depending on availability. All efforts will be made to meet dietary requests. Please advise us of any special needs at the time of booking.

White Lily Couture cannot be held responsible for the consequences or consuming the food and drinks served during the appointment. White Lily Couture is a Licensed Venue and supports the responsible service of alcohol and can refuse service at our discretion.